Sales Assistant



FRAME is a Dubai-based, multiband retail space that carries a unique selection of labels ranging from some of the most covetable high-end Japanese brands to streetwear and skate-culture brands. We are seeking for a friendly, driven Sales Assistant who can maximize sales by providing exceptional service and creating long-term, quality relationships with your customers. You will be working in a small team to assist in day-to-day operations on the sales floor, whilst supporting on inventory and packing online orders.

This role is ideal for a candidate who is passionate to learn about high-end Japanese brands, such as COMME des GARÇONS, Undercover, Neighborhood, and more.

Key Responsibilities

  • Stay on the floor to provide a unique experience for all customers
  • Maintain outstanding store condition and visual merchandising standards
  • Be knowledgeable of stock location and organize stocks both on and off the selling floor
  • Prioritize in delivering exceptional customer experience and always place customer first
  • Positively resolve customer service-related issues and find a quick resolution or escalate further
  • Drive loyalty member programs by explaining benefits and encourage customers to participate
  • Stay up to date with brand and product information
  • Participate in inventory and support in receiving new items
  • Manage online orders and communicate with courier services to ensure shipments are sent correctly and on time
  • Provide the team with support on retail events

Qualifications & Requirements

  • At least 1 year of sales experience in a similar industry
  • High school diploma or equivalent required
  • Adequate mathematical skills to handle POS
  • Excellent English to communicate professionally and clearly with customers and coworkers
  • Excellent time management skills
  • Flexible to occasionally work past non-business hours and on weekends
  • Friendly, helpful, confident, and engaging personality
  • Collaborative skills and ability to work well within a team
  • Work under pressure with minimal supervision
  • Comprehensive knowledge in Microsoft Office suite (Excel, Word, Power point)
  • Preferred: Below 27 years old


  • This position is a 2-month paid internship. At the end of the internship period, the candidate will be offered a full-time job based on his or her performance.
  • The candidate must have a valid visa in the UAE.
  • Expected starting date: Immediate
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